THIEL Audio has announced the addition of a dedicated service facility in Lexington, KY, where THIEL was founded over 35 years 105ago. Operated by two longtime THIEL employees Lana Ruth and Rob Gillum, the new service facility will oversee service for a long legacy of legendary loudspeakers as well as all new products scheduled for introduction at CES 2015 and beyond.

Lana Ruth, who has been with THIEL for over 15 years, will be the point person for customer service while also coordinating shipping as well as logistics for THIEL’s international business. Rob Gillum has been with THIEL for over 25 years and will manage service and technical support for the company. Housing a vast array of parts and supplies, the new facility enables THIEL to service almost every legacy model—from grille, driver and crossover repair to all facets of cabinet and finish restoration.

“This new facility is part of the transformation of the THIEL brand and highlights our commitment to our dedicated customer base,” explained THIEL CEO John Wittman. “We are aware that many of our customers have cared for and enjoyed their THIEL speakers for decades, and servicing these legacy products is a point of pride for all of us,” Wittman stated.

 

Sponsorship button

Read More Posts Like This

  • The Japanese Hana cartridge brand has now launched a mono cartridge, a version of the Hana SL (Shibata nude diamond tipped, low output) called the 'Hana SLM'.    Output is 0.4mV/1kHz,  Vertical Tracking Force is 2 Grams and frequency response is 15 to 32, 000 Hz. The Retail price is £599.00 and it is distributed by Air Audio Distribution to over…

  • brianandtrevors will be in the Mercer Room, using systems with the following components :  ATC Loudspeakers, Booplinth LP12, Linn LP12, Chord Cables, Graham Audio Loudspeakers, Linn, Naim, PS Audio, Quadraspire. They will be showing how to upgrade system components for optimum performance with upgrade presentations by personnel from:  Booplinth/brianandtrevors Chord Company Quadraspire  Upgrade orders booked with us during the show will receive…

  • Clones Audio Announce Phonostage

    Clones Audio have announced their first phonostage, the PA1. It's a two box unit with internally adjustable DIP switches and has cartridge loadings of 33, 100 1K and 47 Kohms so should be suitable for most MM and MC cartridges. There is a selectable gain of 48dB, 52dB, 63, dB, 70dB and 74dB and it's available in either 115V or…

You must be logged in to leave a reply.